For the Family
Trustworthiness
Acting with integrity in every situation to build credibility
Trustworthiness helps families feel safe and connected.
When we act with integrity, others know they can rely on us. Trustworthiness strengthens bonds and deepens love.
Essay
Little Promises Count
by Jill Tomey
When I was teaching an upper-level computer class at a local university, I would start out in the first meeting building a rubric with the students for assessing the results of a home remodeling contractor with them as the customer. I wrote five categories on the board: Excellent, Very Good, Good, Fair, and Poor. I asked them to describe what the work would look like in all the categories. They were very tough customers and it always started out that any infraction placed the work at the lower end of the scale. Excellent remained blank for a long time. After a while, I would work with each category and help them to better align the results with the assessments.
When the exercise was over, they understood that just doing what is expected is just Good. Going the extra mile was Very Good and Excellence was consistently being Very Good. When I explained that this was the rubric that I would use to grade their projects, the complaining began. They could now see that what passed for an A in classes all their lives, was now a C.
In order to avoid a line at the registrar with students dropping my class, I had to ask for their trust in my promise to coach them to excellent results. I also had to ask for their trust in themselves that they could excel in the class. This promise required that my grading be very detailed. Every example of above and beyond in their work needed to be noticed and rewarded. Identifying missed opportunities for above and beyond in their work needed to be detailed and positively worded. Missing either on my part could be a cause for them to lose trust in me or themselves.
We all know it only takes one “Oops!” to wipe out a truckload of “Way to Go! What we forget is that the bigger our stash of kept promises, the easier it is to recover when an “Oops!” knocks us over. When it happens, we should admit our failing, fix what is fixable, forgive ourselves and start filling the truck again.
Trustworthiness is a lot like that rubric in that it is gained by being consistently reliable. Keeping promises – even the small ones – over time is what builds the confidence of others in our Trustworthiness. It also builds our confidence in trusting ourselves.
This month, focus on stockpiling kept promises and building your Trustworthiness.
Affirmations for the Family
I am a reliable friend and teammate.
I take responsibility for my actions and mistakes, strengthening trust through accountability.
I respect the privacy of others, building trust through confidentiality.
I communicate openly and respectfully to gain trust.
I make choices that align with my values, demonstrating my integrity to myself and others.
Trustworthiness Resource Library
The Links below will take you to Resources you can use with your family to encourage the Character Quality of Trustworthiness.
Celebrate Character Qualities All Month
Use the holidays this month to celebrate our other qualities.
Build Community in Your Home
Try these activities!