Character...It starts with me.

Business of Character Process

A Business of Character is designed to reduce turnover, enhance morale, build trust, and create a positive business culture through a systematic focus on character. Becoming a Business of Character is a 4-step process designed to create greater awareness of character and integrity in your company and to help employees grow in leadership and strength.

How it Works

Step 1: Introductory "Success through Integrity" Training for Employees

Includes:

• Focus on 49 qualities
• Character discovery exercises
• Departmental strengths and weaknesses

The Impact:

• Employees begin to speak the language of character
• Creates awareness of behavior
• Departmental focus on character

Step 2: Integrate Character into Human Resource Practices

Includes:

• Hiring/interviewing based on 49 qualities

The Impact:

• Selection, evaluation and recognition based on character
• Improves quality hires

Step 3: Reinforce Character Focus

Includes:

• Staff meetings
• Monthly e-mails
• Character committee
• Visual reminders
• Energizing sessions

The Impact:

• Employees internalize, develop and exemplify qualities
• Becomes more difficult to bend the rules
• Enhances morale by generating good feelings
• Improves performance and relationships
• Creates synergy in company

Step 4: Incorporate Character into Company Vision & Image (Optional)

Includes:

• Marketing qualities via website, publications
• Integrating “Business of Character” message

The Impact:

• Company becomes known for character
• Attracts higher caliber people
• Attracts customers

Expected Results: Value of a Character Initiative

Improved Quality of Business

• Creates a positive culture with high ethical standards
• Produces higher customer satisfaction
• Boosts employee morale and professionalism
• Builds trust in employer

Reduced Costs

• Decline in turnover due to improved morale and hiring mechanisms, meaning fewer dollars spent recruiting and training
• Less indirect costs associated with improper behavior, litigations, etc.
• Creates sense of resourcefulness and thriftiness

Increased Productivity

• Employees feel valued and motivated
• Fosters improved communication and cooperation
• Assists in building effective teams
• Builds on employee strengths

P.O. Box 33144, Cincinnati, Ohio 45233 513.467.0170 Fax 513.941.2755